Problem downloading chrome browser - sorry, that
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July 29, 2020
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Hi,
Thank you for posting your query on Microsoft Community.
In order to assist you better could you please confirm a couple of things:
- Which version of Google Chrome are you trying to install on your computer?
- Do you receive any error message?
You could face this issue when the installation was not done successfully. Follow the steps given below to install Google Chrome.
Download and install Google Chrome
https://support.google.com/chrome/answer/95346?hl=en
If you still face any issues, you can post the issue on Google Chrome Support Forum.
Google Chrome Forum
http://productforums.google.com/forum/#!categories/chrome/windows
Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
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I am having the exact same issue and I still haven't been able to resolve it. I am not sure what the problem is. I am running Firefox now, but when I attempted to install the google plugin for hangouts I got the same error...something is blocking chrome and googlevoiceplugin from being downloaded and it isn't my firewall...if I use the offline installer I cannot update chrome when an update is available-I am getting stuck at updating at 0%...again.
Have you found a way to fix this issue?
Thank you,
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The problem I am having isn't the installation itself-it's the downloading part where it get's stuck. I have read those articles before and that didn't not help me either...
6 people found this reply helpful
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Hi,
Thank you for your response.
Before we proceed, we would like to know the troubleshooting methods you have tried in resolving the issue.
This could be an issue with the browser as well. I suggest you to use another browser and try downloading and installing the software and check.
If you are still facing the issue in downloading, I suggest you to disable the antivirus and firewall software on your computer and check.
Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.
Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.
Thank you.
Authoritative message: Problem downloading chrome browser
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